General Park Questions

Is outside food allowed?

Outside food and beverages are not allowed.

 

However, we do allow the following:

  • Bottled water
  • 1 dessert product for a celebration (cake, cupcakes, cookies, or ice cream)
  • Infant food/formula

What do the All-day Wristbands include and how much are they?

All-Day Wristbands grant ALL DAY unlimited access to:

-Go Karts         -Bumper Boats

-Mini Golf        -Batting Cages

All Day Wristbands are $40 per person.

Lazer Tag can be added for $6 (per person, each time)

***Guest who purchase this wristband should be at least 44″ tall (so they are able to ride the Bumper Boats alone), however we recommend guest to be 54″ tall (so they are able to access all attractions without the assistance of someone else).

When are you open?

Current Hours (as of September 13, 2020)

Monday-Friday: 1pm-6pm

Saturday & Sunday: 11am-8pm

**Sequoia Springs is only open till 6pm everyday**

Winter Hours
Monday — Thursday: 11am – 8pm
Friday 11am-10pm
Saturday 10am – 10pm
Sunday 11am – 8pm

Summer Hours
Sunday — Saturday 10am – 10pm

Hours of Operations are subject to change due to holidays, special and private events, bad weather, or other circumstances. For temporary hour changes, please check our hours of operations on the homepage of our website.

What are the height requirements for the Bumper Boats?

44″ tall to drive

40″ tall to be a passenger

***Passenger Policy: To be a passenger or drive with a passenger, drivers must be 18 years old or older***

What are the height requirements for the Go Karts?

54″ tall to Driver

40″ tall to be a Passenger

***Passenger Policy: To drive with a passenger, drivers must be at least 16 years old or the passenger must be 54″ tall as well.***

How do Adventure Cards work?

Adventure Cards are your access to FUN! Load an Adventure Card with a Team Member or Kiosk with any amount using Debit/Credit or Cash.

Adventure Cards can be used for ANYTHING in The Park… Arcade Games, Attractions, food and drinks, or to even pay you Party/Event Bill. Simply swipe your Card at the swiper of the arcade games or attraction you are wanting to play. The swiper will light up GREEN, subtract the purchase amount from your Adventure Card, and give you access to the Arcade Game or Attraction. Your Adventure Card will track the tickets won from Arcade Games, which attractions you have gone on, amount of money spent, as well as, saving all non-redeemed tickets or money remaining on the card for you next visit to The Park.

We recommend registering your Adventure Card with a Team Member or Kiosk to receive Park offers and for easy replacement of a lost card. Card that are lost, most of the time, can ONLY be replaced if the card is registered.

**All tickets and money will never expired. One-time, unlimited, or timed attraction’s expiration dates will vary based on purchase dates (expiration date can be viewed on the cards history). All Adventure Cards are subject to a one-time $1 activation fee. Reloaded cards will not be subject to activation fees.**

Is there an Entrance Fee?

There is NO ENTRANCE FEE to enter The Park. All attractions are Pay-As-You-Play. Games and attractions are priced individually and can be purchased each time you would like to play a game or ride an attraction. Unlimited and timed access to attractions is also available.

No purchase is needed for parents, friends, and family members who wish to accompany those playing games or ride attractions in The Park.

Sequoia Springs Water Slides does have an admission fee.

General Admission: $20 (Guest wanting to get wet)

Dry Spectators: $10 (Guest wanting to to enter Sequoia Springs and not get wet)

Children under 32″ are FREE with purchase of a General Admission

Covid-19 & Public Safety

Are you still serving food?

Yes!  Food and beverages are still available for purchase through our Snack Bars.

The restaurant and inside dinning rooms are currently closed, however  distanced outside dining is available as well as shaded picnic tables

 

What is currently available?

All of our outdoor attractions are currently open. This includes: Sequoia Springs Water Park, Bumper Boats, Miniature Golf, Go-Karts, Batting Cages, Kritter Karts!

Our indoor Arcade, Lazer Tag, and Lazer Maze are also available.

 

What precautions is The Park taking?

  • We are wiping down all attractions after guests use them and before another guest is able to use them.
  • We have changed the golf clubs, balls, and bats to one-time use per day items. At the end of the day these items are disinfected.
  • We have Team Members designated for sanitizing and disinfecting all surfaces guests come into contact with, railings, doors, bathrooms, counters, etc.
  • All Team Members are wearing masks, gloves, and have their temperature checked at the start of each shift.
  • Guests are also required to have their temperature checked upon entry and have a mask in their possession, which should be worn when less than 6ft away from other guests.

For the water area:

  • all surfaces that are wet, or penetrated by water, are constantly being sanitized by the 4-5ppm chlorinated water in our system.
  • All of our water goes through a filter system, 3 UV light systems, and then is dosed with the proper amount of chemicals required by the state before being recirculated.
  • All other surfaces, that are not covered by water, such as counters, trash cans, bathrooms, etc. are consistently sanitized by a Team Member.

 

If you have further questions, we would be happy to answer them, please call The Park at 559-635-7275, we would also be happy to go over any of your safety concerns as well.

Is there a maximum capacity?

Yes, The Park has a limited capacity each day that is closely monitored minute to minute

Are mask required?

Masks are required to be in your possession while at The Park. We ask that you use them anytime you are less than 6 ft from another guest not in your group.

If you are inside the Arcade, mask are required at all times.

**Masks are not permitted on the Water Structure, water slides, or Bumper Boats per CDC guild lines**

 

Sequoia Springs Season Pass Questions

In a normal year, what is the waterslides season?

Memorial Day weekend is always the kickoff date, weather permitting of course. This year, once give permission by local authorities, we will be open every day from 11am-6pm. Waterslides will be open daily until Visalia schools start and then weekends including Labor Day weekend and into mid-September weekends.

Once I purchase the pass how do I redeem it?

Once The Park has reopened, Pass holders must bring their printed voucher to the Admission Window of Sequoia Springs. To print your voucher, go to your emailed receipt and click on the green box labeled “Print Ticket.” Bring this voucher to Admissions and your season pass will be issued to you by submitting contact information and taking your pass holder picture.
Once registered, Season Pass is valid. No refunds will be issued unless waterslides are not open for at least 45 days during the season. Refund to be prorated. Season begins Memorial Day Weekend

Where and how can I buy a Season Pass?

Season Passes are available online only. To access the online store click on the “Adventure Store” green box link located on the Home Page of our website or use the following link: https://visaliaadventurepark.centeredgeonline.com/retail/items/6dc6e33b-f79b-4994-9141-e990f0f24c6a

What happens if the season is cut short (less than 45 days)?

We guarantee at least 45 days of FUN or your money back, prorated by the amount of times you came to our waterslides”.

What comes with the Season Pass?

We offer two different Season Passes.

MEGA Season Pass ($99.95):
Includes unlimited all day-everyday access (11am-6pm) to Sequoia Springs
(Including Weekends & Holidays)
Pass holders will receive two $10 admission tickets called “Buddy Passes” a day. (2 buddy passes per day MAX)
Monday-Friday any Cabanas that are unrented after 1pm will be available for MEGA Season Pass Holders to rent at a discounted price of $35.
(Rental cannot be reserved online or ahead of time. Pass Holder must check with admission after 1pm to rent Cabanas with the discounted price.)

Springs Season Pass ($59.95):
Includes Monday-Friday access (11am-6pm) to Sequoia Springs
(Weekends & Holidays NOT included)
Pass holders will receive two $15 admission tickets called “Buddy Passes” a day. (2 buddy passes per day per pass holder MAX)
(Rental cannot be reserved online or ahead of time. Pass Holder must check with admission after 1pm to rent Cabanas with the discounted price.)

Season Passes are non-refundable unless waterslides are not open for a least 45 days during the season. Refunds to be prorated. Season begins Memorial Weekend.